Privacy Policy
Last updated: [PLACEHOLDER: date, e.g. 1 August 2026]
1. Information we collect
[PLACEHOLDER: registered business/entity name] ("WonderTravel", "we", "us") collects information you provide directly, including name, phone number, email, pickup and destination addresses, travel dates and payment details, as well as information generated by using the Service, such as booking history and account activity.
2. How we use information
Information is used to create and manage bookings, assign drivers and vehicles, calculate fares, process payments, provide customer support, and send booking confirmations and updates. Aggregated, non-identifying data may be used to improve routes, pricing and the Service generally.
3. Sharing of information
Booking details necessary to complete a journey (pickup, destination, passenger name and contact number) are shared with the assigned driver. Payment information is processed by third-party payment providers and is not stored in full by WonderTravel. Information is not sold to third parties. It may be disclosed where required by law or to protect the safety of passengers, drivers or the public.
4. Cookies and tracking
The website uses cookies and similar technology to keep you signed in, remember booking preferences, and understand site usage. You can control cookies through your browser settings; disabling some cookies may affect booking functionality.
5. Data retention
Booking and account information is retained for as long as needed to provide the Service, meet legal or tax obligations, and resolve disputes, after which it is deleted or anonymised. [PLACEHOLDER: confirm specific retention periods.]
6. Your rights
You may request access to, correction of, or deletion of your personal information by contacting [PLACEHOLDER: privacy/support email]. Some information may be retained where required by law or for legitimate business records, such as completed booking history.
7. Security
Reasonable technical and organisational measures are used to protect personal information, including encrypted transmission and access controls on account and booking data. No online service can guarantee absolute security.
8. Changes to this policy
This Privacy Policy may be updated from time to time. Material changes will be reflected by an updated "Last updated" date above.
9. Contact
Privacy questions or requests can be sent to [PLACEHOLDER: privacy/support email]. For booking support, visit the help center.