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Terms of Service

Last updated: [PLACEHOLDER: date, e.g. 1 August 2026]

1. Acceptance of terms

By booking a journey, creating an account, or otherwise using the WonderTravel website and booking service (the "Service"), operated by [PLACEHOLDER: registered business/entity name] ("WonderTravel", "we", "us"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. The service

WonderTravel arranges driver-operated, one-way, round-trip and multi-day intercity cab journeys across India. Vehicles and drivers are made available through the platform's fleet and driver network; WonderTravel is not the direct employer of assigned drivers unless stated otherwise on a specific booking.

3. Bookings and fares

Fares are calculated per kilometre by vehicle class and displayed in full, itemised form (distance charge, driver allowance and applicable taxes) before a booking is confirmed. Tolls, parking and state entry permits are payable at actual during the trip unless otherwise stated. A booking is confirmed only once payment or the applicable confirmation step is completed and a confirmation reference is issued.

4. Cancellations and changes

Cancellation, rescheduling and refund terms are set out in the Cancellation & Refund Policy, which forms part of these Terms.

5. Passenger responsibilities

Passengers are responsible for providing accurate pickup, destination and passenger/luggage details at the time of booking, and for their own conduct and belongings during the journey. WonderTravel and its drivers may decline or end a trip where conduct endangers safety or violates applicable law.

6. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify [PLACEHOLDER: support email] promptly of any unauthorised use.

7. Limitation of liability

[PLACEHOLDER: liability limitation clause — to be reviewed with legal counsel before publishing, covering delay, vehicle breakdown, third-party acts, and force majeure events such as weather or road closures.]

8. Changes to these terms

These Terms may be updated from time to time. Continued use of the Service after an update constitutes acceptance of the revised Terms. The "Last updated" date above reflects the most recent revision.

9. Contact

Questions about these Terms can be sent to [PLACEHOLDER: support email] or [PLACEHOLDER: registered address]. For booking support, visit the help center.

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